FAQ's

Frequently Asked Questions (FAQs)

SuperElectronix

1. What products do you offer?

We offer a curated selection of electronics, including Mosquito Killer Lamps, Wall Clocks, Wall Lamps, and LED Mirrors — all designed to bring style and function to your home.

2. Where do you ship?

We ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated during checkout.

3. How long does shipping take?

  • Standard Shipping: 5–7 business days (domestic)

  • Expedited Shipping: 2–4 business days (domestic)

  • International Shipping: 7–21 business days (depending on country)

4. How can I track my order?

After your order ships, you will receive a tracking number by email. You can use this number to check your order status online.

5. What payment methods do you accept?

We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

6. Can I cancel or modify my order?

Please contact us at support@superelectronix.com within 1 hour of placing your order to request changes or cancellations. After that, orders are usually processed immediately and cannot be altered.

7. What is your return policy?

We offer a 30-day return policy for most products. Items must be unused and in original packaging. Visit our Returns Policy page for full details.

8. What if my item arrives damaged or defective?

Contact us immediately at support@superelectronix.com with your order number and photos of the damage. We will assist with a replacement or refund.

9. Are your products brand new and authentic?

Yes! All items at SuperElectronix are 100% new, authentic, and come with manufacturer warranties when applicable.

10. How can I contact customer support?

You can reach us at:
📧 Email: support@superelectronix.com
🕒 Business Hours: Monday–Friday, 9AM–6PM (EST)